Shipping

Every SmartCaster is built, assembled and packed in-house in Hermitage, Pennsylvania, and ships straight from our shop to you.
WHEN YOUR ORDER SHIPS
Orders normally ship within 3-5 business days after they are placed. Delivery time depends on your location and the shipping option you choose at checkout.
FREE SHIPPING IN THE USA
Free Standard shipping on orders over $125 anywhere in the USA.
Any mix of SmartCaster models counts toward the $125.
Orders under $125, and orders to US territories, are charged Standard shipping based on where the order is going. You'll see the exact cost at checkout before you pay.
FASTER SHIPPING
Need it sooner? Expedited Delivery is available at checkout for US addresses. Expedited orders ship within 1-2 business days.
INTERNATIONAL ORDERS
We ship worldwide. International shipping is calculated at checkout based on your address and order weight.
Import duties, taxes and any brokerage fees are not included in the shipping price. They are set by your country and are paid by the recipient when the package is delivered.
RETURNS
Not completely satisfied? Return your casters within 30 days, used or unused, for a 100% refund of the purchase price. Return shipping is paid by the customer. The original shipping charge is not refunded.
BULK ORDERS AND QUESTIONS
Ordering in quantity? Contact us. Discounts may be available and shipping times may vary.
Phone: 724-813-7812
Email: Sales@retractablecaster.com